How To cancel TotalAV Guide

How to Cancel Your TotalAV Account – Simple Step-by-Step Guide (2025)

Whether you no longer need antivirus protection or simply want to switch providers, canceling your TotalAV account is a straightforward process. This guide will walk you through the fastest and easiest ways to cancel your subscription and stop future charges.

Quickest Way: Call Customer Support

The fastest and most reliable method to cancel your TotalAV account is by calling their customer support team directly.

Call TotalAV at +1 (888) 408-3705

When you call:

Have your email address and order number ready (check your inbox for confirmation emails)
Ask the agent to cancel your subscription and close your account
Request a confirmation email for your records

Cancel Online: Step-by-Step Instructions

Prefer not to call? You can also cancel your account through the TotalAV website. Here’s how:

Step 1: Log In to Your TotalAV Account

Go to www.totalav.com
Click “Login” in the upper-right corner
Enter your email and password

Step 2: Navigate to Account Settings

Once logged in, go to your dashboard
Look for Account Settings or My Account in the top-right menu

Step 3: Manage Your Subscription

In your account settings, find the Billing or Subscription section
Click Cancel Subscription or Manage Subscription

Step 4: Confirm Cancellation

Follow the on-screen prompts to complete the cancellation
Make sure you receive a confirmation (either on-screen or via email)

Important Notes

Cancel before your renewal date to avoid being charged for the next billing cycle
If you were recently charged, you may still be eligible for a refund (see refund guide)
Deleting the app does not cancel your account—you must follow the proper steps

After You Cancel

You’ll lose access to premium features at the end of your current billing period
If you were billed accidentally or forgot to cancel, you can still request a refund (within 30 days for new purchases or 14 days for renewals)

Need help with a refund? Check out the refund guide here.

Need Help Now?

Call TotalAV Customer Support:
+1 (888) 408-3705

Cancel via iOS® (Apple Device)

If you subscribed to TotalAV through your Apple ID, you’ll need to manage your subscription through your device settings:

Open the Settings App on your iPhone or iPad
Tap your Apple ID profile at the top of the screen
Tap “Subscriptions” (wait a few moments for it to load)
Find and tap the TotalAV subscription from the list
Tap “Cancel Subscription”

Note: If you don’t see TotalAV listed, it may have been purchased directly through their website instead of Apple. In that case, cancel via TotalAV.com or call support.

Having Trouble? Contact TotalAV Support

If you’re unable to locate the cancellation option or run into technical issues, don’t worry. You can always contact TotalAV’s support team for help.

Call TotalAV at +1 (888) 408-3705
A representative can guide you through the process or cancel the subscription on your behalf.

What Happens After Cancellation?

You’ll retain access to your plan until the end of your current billing cycle
No future payments will be processed after cancellation
Make sure you receive confirmation—either by email or in your TotalAV account dashboard